Lowest Rate Guaranteed Do you really think it's worth looking for a better price on another website? Then you haven't heard about our Lowest Online Rate Guaranteed. We guarantee you won't find a lower rate on any other website. If you find a rate that is bookable and is lower than the lowest rate available on any website, within 24 hours of making your booking, we will honor the lower rate. To use the guarantee, check the Terms and Conditions and then just fill in our claim form. It’s as easy as this... 1. Within the next 24 hours, if you find a lower rate online on another web site for the same hotel, same night and same room type, we'll match the price. 3. Fill in our claim form. 4. After checking that the lower rate is available and bookable via the other website, we will refund the difference.